Refund policy

Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations. Each item is made to order specifically for you, which means we are unable to resell or reuse returned items.

However, customer satisfaction is very important to us! If your order arrives damaged or there is an error on our part, please contact us within 3 days of delivery with photos and a description of the issue. We will be happy to work with you to resolve the problem.

Please double-check all personalization details and sizing information before placing your order. We are not responsible for errors provided by the customer.

Thank you for understanding and supporting small, handmade businesses!